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Web Personalization can be defined as
any set of actions that can tailor the Web experience to a particular user or
set of users. The experience can be something as casual as browsing a Web site
or as (economically) significant as trading stocks or purchasing a car. The
actions can range from simply making the presentation more pleasing to
anticipating the needs of a user and providing customized and relevant
information. To achieve effective personalization, organizations must rely on
all available data, including the usage and clickstream data (reflecting user
behaviour), the site content, the site structure, domain knowledge, as well as
user demographics and profiles. Efficient and intelligent techniques are needed
to mine this data for actionable knowledge, and to effectively use the
discovered knowledge to enhance the users' Web experience. These techniques must
address important challenges emanating from the size of the data, the fact that
they are heterogeneous and very personal in nature, as well as the dynamic
nature of user interactions with the Web. These challenges include the
scalability of the personalization solutions, data integration, and successful
integration of techniques from machine learning, information retrieval and
filtering, databases, agent architectures, knowledge representation, data
mining, text mining, statistics, information security and privacy, user
modelling and human-computer interaction.
Recommender systems represent one special and prominent class of such
personalized Web applications, which particularly focus on the user-dependent
filtering and selection of relevant information and – in an e-Commerce context -
aim to support online users in the decision-making and buying process.
Recommender Systems have been a subject of extensive research in AI over the
last decade, but with today's increasing number of e-commerce environments on
the Web, the demand for new approaches to intelligent product recommendation is
higher than ever. There are more online users, more online channels, more
vendors, more products and, most importantly, increasingly complex products and
services. These recent developments in the area of recommender systems generated
new demands, in particular with respect to interactivity, adaptivity, and user
preference elicitation. These challenges, however, are also in the focus of
general Web Personalization research.
In the face of this increasing overlap of the two research areas, the aim of
this workshop is to bring together researchers and practitioners of both fields,
to foster an exchange of information and ideas, and to facilitate a discussion
of current and emerging topics related to "Web Intelligence", particularly
regarding its application in recommender systems. This workshop represents the
sixth in a successful series of ITWP workshops that have been held at IJCAI and
AAAI and would be – after the successful event on AAAI'07 - the 2nd workshop to
join topics in Web personalization and Recommender Systems.
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